Airport lost & found platform
kustody is a recovery and delivery service for lost items at Incheon (ICN) and Gimpo (GMP) airports. Report your item online and we'll handle the rest.
No phone calls, no flying back. Recover your lost item entirely from your phone.
Take a photo of your boarding pass and upload it. Our AI reads your flight details automatically — airport, terminal, flight number, date — and fills in the form for you.
kustody sends email inquiries to every relevant lost & found center at your airport at once — airline desks, security checkpoints, terminal offices — 24/7 on your behalf.
When your item is found, you'll receive photos and a shipping quote. Pay the delivery fee, sign a digital authorization form through kustody, and send your ID copy directly to the center — your personal data never passes through us.
Once authorized, our courier picks up the item and delivers it to your address — anywhere in the world.
Airports have multiple lost & found centers — airline desks, security checkpoints, terminal offices. We contact all of them simultaneously, so you don't have to.
No phone calls, no hold music, no language barriers. Submit your claim anytime via our online form and we handle the rest by email on your behalf.
Domestic courier to international express (DHL, FedEx) — handled in one place. We manage customs paperwork too.
Step-by-step updates from submission → confirmation → pickup → delivery → received. No need to follow up yourself.
High-value items are insured during transit. Fast compensation in the event of loss or damage on the way to you.
Available in English, Korean, Japanese, and Chinese. International travelers can use the platform without language barriers.
Sign up and get notified when we launch — along with exclusive early access perks.